![]() ![]() If applicable, you can use another Surface charger for the same model to check if your original one is functioning properly.So, try connecting it the other way around. The charger fits the port on the Surface device both ways. ![]() Remove the charger from the power source and the Surface for 10-20 seconds and then try connecting it again.Other than that, there are a few things you should try to troubleshoot any potential temporary issues with the charger. You can look for the proper requirement on the official websites. It’s also recommended to use the charger with the appropriate power output (Watt). The output voltage of the charger needs to match the input requirement of the Surface laptop. If you can’t use such chargers, you need to make sure the other charger meets the power requirements of the device. The charger that works best with Surface is the original charger that comes with the packaging. Troubleshoot Charger Power and Connection Issues In the meantime, you can keep using different sockets or power strips. If there is any issue with the power supply, you may need to seek help from technicians to repair them. You can also try using another power source or surge protector instead.Connect other devices to the same power supply and check if they work.Make sure that all connections on the power extensions are secure.Check if the wall socket or the power strip is on.The first thing you should do is make sure there are no issues with your power source. Troubleshoot Charger Power and Connection Issues. ![]()
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